Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website located at bellesynk.ai and the services offered by Soul Point LLC, doing business as Bellesynk AI ("Bellesynk," "we," "us," or "our"). By accessing our website, submitting a form, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Description of Service

Bellesynk AI provides AI-powered receptionist and lead-management automation for medical spa businesses, including automated call answering, chat and SMS communication, appointment scheduling assistance, and related lead follow-up services. Our services are administrative and operational in nature and are configured to escalate medical questions or concerns to a human team member at the relevant business.

3. Eligibility

You must be at least 18 years old to use our website or services. By using our website, you represent that you meet this requirement.

4. Use of the Website

You agree to use our website only for lawful purposes. You agree not to:

• Attempt to gain unauthorized access to our systems or any connected accounts
• Interfere with or disrupt the operation of the website or chat widget
• Submit false, misleading, or fraudulent information through any form
• Use automated means to scrape or extract data from the website without our consent

5. SMS Terms and Consent

By providing your phone number through our website, chat widget, or during a call, you consent to receive transactional and conversational SMS messages related to your inquiry or appointment. Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

Reply STOP at any time to opt out of receiving further messages, or HELP for assistance. Consent to receive SMS is not a condition of purchasing any service. We are not responsible for delayed or undelivered messages caused by your carrier or device.

6. Medical Disclaimer

Bellesynk AI is an administrative scheduling and communication automation service. We do not provide medical advice, diagnosis, or treatment recommendations, and nothing communicated through our website, chat widget, or AI receptionist should be interpreted as medical guidance. All medical decisions and treatment suitability are determined solely by the licensed providers at the medical spa business you are contacting. Our systems are designed to escalate any medical questions or concerns directly to a human team member.

7. Demo Requests and Communications

When you request a demo or submit a contact form, you authorize us to contact you by phone, email, or SMS regarding your request. We aim to respond within one business day but do not guarantee a specific response time.

8. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Soul Point LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

9. Third-Party Services

Our website and services rely on third-party platforms, including GoHighLevel / LeadConnector, to operate scheduling, messaging, and chat functionality. We are not responsible for the availability, performance, or practices of third-party platforms beyond our reasonable control.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our website or services will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the fullest extent permitted by law, Soul Point LLC and Bellesynk AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services.

12. Indemnification

You agree to indemnify and hold harmless Soul Point LLC, Bellesynk AI, and their respective officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or services.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to our business or other users.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in that state.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

If you have questions about these Terms, contact us at:

Soul Point LLC (dba Bellesynk AI)
Email: [email protected]
Phone: +1 253-544-5158
Address: Charter Oaks Dr, Clearwater, FL 33763